Customer Queries
Frequently Asked Questions
Simply select your desired product and click on the “Order Now” button. Then, follow the steps to enter your payment and delivery details.
To return a product, please contact our customer support team. Items must be unused and in their original packaging to be eligible for return.
We charge a flat AED 10 for delivery within the UAE.
We offer multiple secure payment options:
Credit/Debit Card
Net Banking
Mobile Wallets (e& money/ du Pay)
Cash on Delivery (COD)
To check the current status of your order, please contact us directly via WhatsApp at +971 56 120 1792. Our support team will assist you with real-time tracking details.
Some of our products include a warranty or guarantee. Please check the product details page for specific information.
📞 Call or WhatsApp: +971 56 120 1792
You can also reach us via our Contact Us page through phone or email.
Yes, orders can be canceled if they haven’t been shipped yet. Please contact our support team as soon as possible to request cancellation.